The Statistics page is a very useful feature that allows you to know how many calls and texts were placed/received on your Call Flows or by your Team Members, on any given day since the last month. It's located on the left menu, under 'Advanced':
Using it is pretty simple. Just select the date that you want for the Stats:
And apply the desired filters:
In this example, we will show all "Calls" on our "Main Menu Extension" and on the "Conference Line", that were placed/answered by "Alexander G. Bell":
The graph will update with the results based on your filters and date range.
You can also export those results to a CSV file by using the "Export as CSV" button:
Remember! Keep in mind that this is a very basic report tool, so it may miss some information. If you need a more advanced report, please contact us at support@bettervoice.com