Skip to main content
All CollectionsManaging your Inbox
Using the Statistics Tool
Using the Statistics Tool

Learn how to use the Stats page on your App

Support Team avatar
Written by Support Team
Updated over 7 years ago

The Statistics page is a very useful feature that allows you to know how many calls and texts were placed/received on your Call Flows or by your Team Members, on any given day since the last month. It's located on the left menu, under 'Advanced':

Using it is pretty simple. Just select the date that you want for the Stats:
โ€‹

And apply the desired filters:

In this example, we will show all "Calls" on our "Main Menu Extension" and on the "Conference Line", that were placed/answered by "Alexander G. Bell":

The graph will update with the results based on your filters and date range.

You can also export those results to a CSV file by using the "Export as CSV" button:

Remember! Keep in mind that this is a very basic report tool, so it may miss some information. If you need a more advanced report, please contact us at support@bettervoice.com

Did this answer your question?