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Blocking a Caller or Phone Number
Blocking a Caller or Phone Number

If you need to block a Phone Number from calling your Account, check this Article.

Support Team avatar
Written by Support Team
Updated over 2 years ago

You can block any phone number by following this procedure:

  • Go to your inbox and search for the number you want to block, then click on that entry to expand it

  • Click on 'More' -> 'Contact'

  • Click on 'Edit'

  • Now, click on '+ Choose Groups'

  • Then, apply the Blocked tag so this number gets blocked. Click on Back when finished (do NOT click on Close, otherwise the tag won't get saved).

  • Finally, you will see that the Contact is assigned to the 'Blocked' group, and this number won't be able to call your numbers anymore. Click on 'Save' to apply the changes.

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