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Assigning Phone Numbers to your Call Flows

Find out how to assign your phone numbers to your Call Routing

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Written by Carlos Castillo

In order to assign a phone number to one of your Call Flows, you have two options.
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Method 1

1- Head over to your 'Phone Numbers' page under 'My Settings'
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2- Find the number that you want to assign to your Call Flow, and select it from the drop down menu:
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Once the Number is assigned to the Call Flow, whenever a call comes in to that number, it will follow any Call Routing you have configured on that Call Flow.

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Method 2

1- Go to the Call Flow that you want to assign your Phone Number to (in our example, it's named 'Sales')
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2- On the 'Phone Number(s)' section, click on 'Choose Existing':
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3- Select the phone number (or numbers) that you want to assign to this Call Flow, and hit 'Save' when done.


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