FAQs

Frequently Asked Questions

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37 articles in this collection
Written by Steven Knapp and Mario Guzman

Will I be able to cancel my subscription easily if needed?

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Written by Steven Knapp
Updated over a week ago

Can I integrate to my CRM and other applications?

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Written by Steven Knapp
Updated over a week ago

Can I send SMS messages and automated SMS message?

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Written by Steven Knapp
Updated over a week ago

Can I dial and text my existing smartphone contacts?

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Written by Steven Knapp
Updated over a week ago

Is the Android or iOS App required to use the service?

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Written by Mario Guzman
Updated over a week ago

How is this service better than Google Voice?

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Written by Mario Guzman
Updated over a week ago

Is click to call available with the online phone service?

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Written by Steven Knapp
Updated over a week ago

Can I transfer calls using the phone service?

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Written by Steven Knapp
Updated over a week ago

What is this service?

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Written by Mario Guzman
Updated over a week ago

Does my account offer a conference bridge and how many users can be on the bridge?

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Written by Steven Knapp
Updated over a week ago

Is voicemail included?

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Written by Steven Knapp
Updated over a week ago

Can we record our telephone calls?

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Written by Steven Knapp
Updated over a week ago

Can I send faxes with the virtual mobile phone system?

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Written by Steven Knapp
Updated over a week ago

Do I have to record the greetings in my own voice?

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Written by Steven Knapp
Updated over a week ago

Do I need to download a smartphone app to use these services?

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Written by Steven Knapp
Updated over a week ago

Can my account be used as a standalone voicemail system whenever we don't answer the phone?

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Written by Steven Knapp
Updated over a week ago

How do I distinguish a call as coming from my virtual number and not a personal call?

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Written by Steven Knapp
Updated over a week ago

Can I have multiple toll free or local numbers on the same account?

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Written by Steven Knapp
Updated over a week ago

Who owns the numbers that are assigned to my account and can I port or transfer them?

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Written by Steven Knapp
Updated over a week ago

Can I port/transfer my existing toll free or local number to your service? What is the fee?

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Written by Steven Knapp
Updated over a week ago

Can I request a specific (vanity) phone number?

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Written by Steven Knapp
Updated over a week ago

What features are included with the service?

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Written by Steven Knapp
Updated over a week ago

Do I need special equipment to make this work?

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Written by Steven Knapp
Updated over a week ago

How long does it take to activate my number?

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Written by Steven Knapp
Updated over a week ago

Do you offer service for International Callers?

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Written by Steven Knapp
Updated over a week ago

Can I switch to another plan after I sign up?

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Written by Steven Knapp
Updated over a week ago

Does this service require a contract?

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Written by Steven Knapp
Updated over a week ago

Can I use your service If I live in Canada?

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Written by Steven Knapp
Updated over a week ago

What are my payment options?

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Written by Steven Knapp
Updated over a week ago

How many lines and numbers can I purchase?

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Written by Steven Knapp
Updated over a week ago

Is there a setup fee?

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Written by Steven Knapp
Updated over a week ago

Is there a free trial?

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Written by Steven Knapp
Updated over a week ago

Does this online phone replace my office phone system?

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Written by Steven Knapp
Updated over a week ago

What is the virtual mobile phone system and how can it help my business?

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Written by Steven Knapp
Updated over a week ago

Can I import my existing contacts into my account?

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Written by Mario Guzman
Updated over a week ago

Can I forward my existing office or business phones into my account?

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Written by Mario Guzman
Updated over a week ago

Can I use this service for my entire team?

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Written by Mario Guzman
Updated over a week ago