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Using the Statistics Tool
Using the Statistics Tool

Learn how to use the Stats page on your App

Mario Guzman avatar
Written by Mario Guzman
Updated over a week ago

The Statistics page is a very useful feature that allows you to know how many calls and texts were placed/received on your Call Flows or by your Team Members, on any given day since the last month. It's located on the left menu, under 'Advanced':

Using it is pretty simple. Just select the date that you want for the Stats:
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And apply the desired filters:

In this example, we will show all "Calls" on our "Main Menu Extension" and on the "Conference Line", that were placed/answered by "Alexander G. Bell":

The graph will update with the results based on your filters and date range.

You can also export those results to a CSV file by using the "Export as CSV" button:

Remember! Keep in mind that this is a very basic report tool, so it may miss some information. If you need a more advanced report, please contact us at support@bettervoice.com

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