Skip to main content
All CollectionsFAQs
Can I import my existing contacts into my account?
Can I import my existing contacts into my account?
Support Team avatar
Written by Support Team
Updated over 2 years ago

Yes! We provide a tool that allows us to upload a CSV file containing your existing contacts, provided it follows a specific format, which is as follows:
โ€‹

Notes to keep in mind:

  • The Group Name field is optional.

  • The Label field is optional and can be anything.

  • The Phone Number field needs to follow that specific format: No dashes or parentheses, and having the +1 prefix if it's a US number, otherwise use the appropriate country code.

We provide an example CSV file that you can use to make your own.

Once finished, send over this file to us so we can import those contacts to your account. We will take it from there and let you know once done.
โ€‹

Did this answer your question?