FAQs
Frequently Asked Questions
By Carlos Castillo and 1 other2 authors37 articles
- Will I be able to cancel my subscription easily if needed?
- Can I integrate to my CRM and other applications?
- Can I send SMS messages and automated SMS message?
- Can I dial and text my existing smartphone contacts?
- Is the Android or iOS App required to use the service?
- How is this service better than Google Voice?
- Is click to call available with the online phone service?
- Can I transfer calls using the phone service?
- What is this service?
- Does my account offer a conference bridge and how many users can be on the bridge?
- Is voicemail included?
- Can we record our telephone calls?
- Can I send faxes with the virtual mobile phone system?
- Do I have to record the greetings in my own voice?
- Do I need to download a smartphone app to use these services?
- Can my account be used as a standalone voicemail system whenever we don't answer the phone?
- How do I distinguish a call as coming from my virtual number and not a personal call?
- Can I have multiple toll free or local numbers on the same account?
- Who owns the numbers that are assigned to my account and can I port or transfer them?
- Can I port/transfer my existing toll free or local number to your service? What is the fee?
- Can I request a specific (vanity) phone number?
- What features are included with the service?
- Do I need special equipment to make this work?
- How long does it take to activate my number?
- Do you offer service for International Callers?
- Can I switch to another plan after I sign up?
- Does this service require a contract?
- Can I use your service If I live in Canada?
- What are my payment options?
- How many lines and numbers can I purchase?
- Is there a setup fee?
- Is there a free trial?
- Does this online phone replace my office phone system?
- What is the virtual mobile phone system and how can it help my business?
- Can I import my existing contacts into my account?
- Can I forward my existing office or business phones into my account?
- Can I use this service for my entire team?