FAQs
Frequently Asked Questions
37 articles
Written by Steven Knapp and Mario Guzman
Will I be able to cancel my subscription easily if needed?
Written by Steven Knapp. Updated over a week ago
Can I integrate to my CRM and other applications?
Written by Steven Knapp. Updated over a week ago
Can I send SMS messages and automated SMS message?
Written by Steven Knapp. Updated over a week ago
Can I dial and text my existing smartphone contacts?
Written by Steven Knapp. Updated over a week ago
Is the Android or iOS App required to use the service?
Written by Mario Guzman. Updated over a week ago
How is this service better than Google Voice?
Written by Mario Guzman. Updated over a week ago
Is click to call available with the online phone service?
Written by Steven Knapp. Updated over a week ago
Can I transfer calls using the phone service?
Written by Steven Knapp. Updated over a week ago
What is this service?
Written by Mario Guzman. Updated over a week ago
Does my account offer a conference bridge and how many users can be on the bridge?
Written by Steven Knapp. Updated over a week ago
Is voicemail included?
Written by Steven Knapp. Updated over a week ago
Can we record our telephone calls?
Written by Steven Knapp. Updated over a week ago
Can I send faxes with the virtual mobile phone system?
Written by Steven Knapp. Updated over a week ago
Do I have to record the greetings in my own voice?
Written by Steven Knapp. Updated over a week ago
Do I need to download a smartphone app to use these services?
Written by Steven Knapp. Updated over a week ago
Can my account be used as a standalone voicemail system whenever we don't answer the phone?
Written by Steven Knapp. Updated over a week ago
How do I distinguish a call as coming from my virtual number and not a personal call?
Written by Steven Knapp. Updated over a week ago
Can I have multiple toll free or local numbers on the same account?
Written by Steven Knapp. Updated over a week ago
Who owns the numbers that are assigned to my account and can I port or transfer them?
Written by Steven Knapp. Updated over a week ago
Can I port/transfer my existing toll free or local number to your service? What is the fee?
Written by Steven Knapp. Updated over a week ago
Can I request a specific (vanity) phone number?
Written by Steven Knapp. Updated over a week ago
What features are included with the service?
Written by Steven Knapp. Updated over a week ago
Do I need special equipment to make this work?
Written by Steven Knapp. Updated over a week ago
How long does it take to activate my number?
Written by Steven Knapp. Updated over a week ago
Do you offer service for International Callers?
Written by Steven Knapp. Updated over a week ago
Can I switch to another plan after I sign up?
Written by Steven Knapp. Updated over a week ago
Does this service require a contract?
Written by Steven Knapp. Updated over a week ago
Can I use your service If I live in Canada?
Written by Steven Knapp. Updated over a week ago
What are my payment options?
Written by Steven Knapp. Updated over a week ago
How many lines and numbers can I purchase?
Written by Steven Knapp. Updated over a week ago
Is there a setup fee?
Written by Steven Knapp. Updated over a week ago
Is there a free trial?
Written by Steven Knapp. Updated over a week ago
Does this online phone replace my office phone system?
Written by Steven Knapp. Updated over a week ago
What is the virtual mobile phone system and how can it help my business?
Written by Steven Knapp. Updated over a week ago
Can I import my existing contacts into my account?
Written by Mario Guzman. Updated over a week ago
Can I forward my existing office or business phones into my account?
Written by Mario Guzman. Updated over a week ago
Can I use this service for my entire team?
Written by Mario Guzman. Updated over a week ago